Olive’s Journey with CIB
What originally inspired you to pursue a career in insurance, and how did you come to
join CIB?
“My passion for building strong relationships and providing valuable solutions drew me to
the insurance industry. I love the challenge of opening the door for brokers to advise clients
on the right insurance for their specific business needs. When I met with Tony and Carla,
their vision for CIB and the company’s focus on growth and client-centred solutions made it
clear that this was the right place for me. The opportunity to contribute to a company so
dedicated to its clients and community was one I couldn’t pass up.”
Can you tell us about a particularly memorable moment or milestone in your career so
far?
“One of the most memorable moments in my career so far was when I had the opportunity to
introduce one of our directors, Tim Rattray, to a charity forum. Tim’s expertise and advice
were invaluable, as he managed to save the organisations significant amounts of money. This
allowed them to reallocate those funds to other important charitable needs. It was incredibly
fulfilling to see how a simple introduction could make such a meaningful difference for those
in need.”
The Value of Local Expertise
What do you enjoy most about helping clients in the islands?
“What I enjoy most about helping clients in the islands is the opportunity to use our in-depth
local knowledge
to support them. Our brokers have a level of understanding that’s hard to
match, and it’s this specialised insight that really sets us apart. We take pride in ensuring that
businesses and individuals receive the right cover tailored to their specific needs. Being able
to offer that local expertise makes a real difference in the service we provide.”
What sets CIB apart from other insurance providers?
“Being a part of the PIB Group, Channel Insurance Brokers benefits from the extensive
resources and experience of one of the UK’s leading independent insurance groups. This
gives us access to a broader range of specialised insurance products and the ability to
negotiate competitive rates with insurers, ultimately benefiting our clients.”
What’s something you’ve learned about the unique insurance needs of Channel Islands
residents during your time here?
“Channel Islands residents appreciate a more tailored, hands-on approach, where their
individual circumstances are understood and carefully considered, rather than just a generic,
one-size-fits-all solution.
Their unique needs are shaped by factors like the local economy, geography, and regulatory
environment, so having in-depth knowledge of these specifics, combined with a personalised
approach, fosters trust and satisfaction.”
Looking Ahead
As you celebrate over three years with CIB, what are you most looking forward to in the
future?
“As I reflect on my time with CIB, I’m most excited about continuing to grow and evolve
with the company. There are so many opportunities to contribute to innovative projects, build
stronger relationships with colleagues, and take on new challenges that push me to develop
further. I’m especially looking forward to seeing how we adapt to industry changes and
advancements in technology while maintaining our strong client focus.”
How do you see the CIB team growing or evolving to better serve our community?
“Since joining the CIB team in December 2021, I’ve witnessed remarkable growth, from just
four team members to eight in a relatively short period. Looking ahead, I see the team
evolving by expanding its expertise and strengthening partnerships to better serve our
community. With a larger team, we can enhance our outreach, refine our specialisms, and
ensure we remain responsive to the ever-changing needs of our clients.”
Do you have any advice for someone considering a career in insurance or joining the
CIB team?
“CIB, as part of the PIB Group, stands out as a fantastic place to work. What makes this
company so special is the genuine care for its staff and the strong sense of community it
fosters. At CIB, you’re not just an employee; you’re part of a supportive team where your
well-being and professional growth are prioritised. And of course, we have the best team
nights out!”